Privacy Policy

We collect information you give us directly. That includes your name, phone number, email address, property address, and details about the water damage you're dealing with. When you call us at +1 (770) 696-0471 or fill out a form on our website, we gather what you share so we can help.

We also collect some information automatically when you visit our website. This includes your IP address, browser type, device information, pages you view, and how long you stay. We use this to understand what's working on our site and what isn't.

If you contact us through a third-party platform or a lead service, we receive the information you provided there. We don't buy personal data from random sources, and we don't collect more than we need to get your water damage problem solved.

We use your information to respond to your call or message, schedule an inspection, provide an estimate, and perform water damage restoration work at your property. We also use it to follow up after a job, send invoices, and process payments.

With your permission, we may send you occasional updates about our services or seasonal maintenance tips. You can opt out of those messages at any time.

We use website data to improve our site, make it easier to find us, and understand which services people in Marietta need most. We don't use your personal information for anything unrelated to helping you restore your property.

Our website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help the site remember your preferences and understand how you move through our pages.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn cookies off, some parts of our website may not work as smoothly, but you can still call us at +1 (770) 696-0471 to get help.

We use cookies for basic site functionality and to measure how visitors use our site. We don't use cookies to collect sensitive personal information like your Social Security number or financial account details.

We use analytics tools to see how people find and use our website. These tools collect anonymous data like page views, time on site, and general location. This helps us make sure our site is useful for homeowners and business owners in Marietta who need water damage restoration.

We may also use third-party services for scheduling, customer communication, or payment processing. These providers only receive the information needed to perform their specific function, and they're required to protect it.

Some third-party tools may place their own cookies on your device. We don't control those cookies, so we encourage you to review the privacy policies of any third-party services you interact with through our site.

We do not sell your personal information. Period.

We share information only when it's necessary to run our business or when the law requires it. That includes sharing with subcontractors or vendors who help us complete your restoration job, like equipment suppliers or disposal services.

If we're ever required by law to disclose information - like in response to a court order or a legal claim - we'll do so only to the extent required. We may also share information to protect the safety of our team, our customers, or the public.

We keep your information for as long as we need it to provide services, maintain accurate business records, and meet legal or tax requirements. That usually means we hold onto job records for several years after your project is complete.

When we no longer need your information, we delete it or make it anonymous. We don't keep personal data sitting around longer than necessary.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. That includes using secure systems for storing customer records and limiting who on our team can access your data.

No method of transmission over the internet or electronic storage is completely secure. We can't promise absolute security, but we work hard to keep your information safe and we review our practices regularly.

If you ever suspect that your information has been compromised through our site or services, call us right away at +1 (770) 696-0471 so we can look into it.

You have the right to ask what personal information we hold about you, request a copy, ask us to correct it, or ask us to delete it. You can also ask us to stop using your information for marketing purposes.

To make a request, call us at +1 (770) 696-0471 or reach out through our website. We'll respond within a reasonable timeframe and work with you to honor your request, as long as it doesn't conflict with our legal or business obligations.

If you're a California resident, you may have additional rights under the CCPA. If you're in the EU or UK, you may have rights under the GDPR. We respect those rights and will work with you to address your request.

Our services are for homeowners, business owners, and property managers - not for children. We do not knowingly collect personal information from anyone under the age of 13.

If you believe a child has provided us with personal information, please call us at +1 (770) 696-0471 so we can delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we'll post the updated version on this page with a new effective date.

We encourage you to review this page occasionally so you stay informed about how we protect your information. Your continued use of our website or services after changes are posted means you accept the updated policy.